Legal

Privacy Policy

Last updated: 19 April 2026

MRU Consulting Pty Ltd (“MRU Consulting”, “we”, “us”, or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect the personal information we receive through mruconsulting.com and in the course of delivering our consulting services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

MRU Consulting is an Australian consultancy based in Brisbane, Queensland, providing Vista by Viewpoint ERP consulting, custom software development, reporting, and automation services. You can contact us at any time using the details at the end of this policy.

2. Information We Collect

We only collect personal information that is reasonably necessary for us to do our work. Typically, this includes:

  • Contact details you submit via our contact form or email — your name, business email, company, phone number, and the content of your enquiry.
  • Engagement information you share during scoping calls or project work — for example, details of your Vista environment, business processes, and technical requirements.
  • Website analytics — pages viewed, referring URL, approximate location (country/region), device and browser type. This is collected in aggregate and is not used to identify you personally.
  • Cookies and similar technologies — small data files stored in your browser. See section 6 below.

We do not knowingly collect personal information from children, and we do not collect sensitive information (as defined in the Privacy Act) unless you expressly provide it for a specific purpose.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and scope proposed work;
  • Deliver and manage consulting engagements you have requested;
  • Issue invoices and maintain records of our services;
  • Improve our website, services, and client experience;
  • Send occasional updates where you have opted in; and
  • Comply with our legal, tax, and professional obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. Disclosure to Third Parties

We keep disclosures to a minimum. We may share your information with carefully selected service providers that help us run our business, including:

  • Cloudflare — website hosting, DNS, and edge security;
  • Google Analytics — aggregated website usage statistics;
  • Email and calendar providers (e.g. Google Workspace, Calendly) — to correspond with you and schedule meetings;
  • Accounting and payment providers — to issue invoices and process payments for engaged work.

Some of these providers may store data outside Australia (for example, in the United States or European Union). Where this is the case, we take reasonable steps to ensure they handle your information consistently with the APPs.

We may also disclose information where required or authorised by law, or to protect our legal rights.

5. Data Security & Retention

We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, modification, and disclosure. This includes encrypted connections (HTTPS), access controls, and secure backups.

We retain personal information only for as long as we need it for the purposes described in this policy or as required by law (for example, Australian tax records must be kept for at least five years). When information is no longer required, we securely delete or de-identify it.

6. Cookies & Analytics

Our website uses a small number of cookies for essential functionality (such as remembering form state) and for aggregated analytics. You can disable cookies in your browser at any time; doing so will not prevent you from using the site, although some features may work less smoothly.

If we use Google Analytics, it is configured with IP anonymisation where available. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

7. Your Rights

Under the Australian Privacy Principles you have the right to:

  • Ask whether we hold personal information about you, and request access to it;
  • Ask us to correct information that is inaccurate, out of date, or incomplete;
  • Ask us to delete information where we are no longer required to hold it;
  • Opt out of any non-essential communications; and
  • Complain to us if you believe we have handled your information improperly.

We will usually respond to requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our services, our legal obligations, or the technology we use. The “last updated” date at the top of this page indicates when the current version took effect. Material changes will be highlighted on our website.

9. Contact Us

If you have a question about this policy, or you would like to access, correct, or delete personal information we hold about you, please contact us: